Payment and Nonpayment
Version 2026-10-v0.4 · Effective date: October 30, 2026 · Last updated: October 27, 2026
Haven't been paid for a job?Submit a nonpayment report — it goes straight to TaskTeens moderators.6. Pay and nonpayment
Every paid listing must offer at least the minimum wage that applies where the work happens: the city's local minimum wage, or California's statewide minimum where the city has none. As of October 27, 2026 that is $19.61 an hour in Berkeley, $18.82 in El Cerrito and $16.90 in Albany. If a higher federal, state, local, industry-specific or other legal rate applies, that rate controls. Posters set their rate at or above the floor; TaskTeens does not negotiate it. TaskTeens updates these rates when they change, and the site checks each listing against the rate for its city and date.
A flat-price job must state its expected time and must work out to at least the floor for each hour; if the job takes longer, the poster pays the difference directly. Tips, gifts, "exposure", expenses and promised future work do not replace pay. Overtime, required premiums, paid waiting or training time, reimbursements and other entitlements are additional where they apply. No unpaid trials, unlawful deductions, or withholding wages over a damage allegation.
The parties agree the payment method and timing directly. For a one-time paid job, payment is due when the job ends unless the law requires it sooner. TaskTeens offers no escrow, platform payout, collection service or payment guarantee. A poster must pay earned wages even if its account or listing is removed.
Report nonpayment with the nonpayment form or at hello@taskteens.com. Include the job, agreed terms, dates, hours, amount received and amount disputed; never send bank logins. TaskTeens keeps relevant records, acknowledges reports, reviews the poster's platform access and shares available copies and agency links. It does not decide the debt, promise recovery or require a release to report. You may go straight to the California Labor Commissioner, a local enforcement agency, a lawyer or a court without waiting for us. No retaliation for a good-faith wage complaint.
Nonpayment
A nonpayment report should give the job, agreed rate, dates and hours, payment received, balance disputed and any relevant messages. Never send bank passwords. TaskTeens may keep records, ask for a factual response, and restrict a poster for platform violations after human review. We don't decide employment-law liability, collect debts or promise reimbursement. An account restriction never allows wages to be withheld. You can go to the California Labor Commissioner or a court right away.
Appeals
Ask for a review within 30 days by emailing hello@taskteens.com. Urgent corrections, such as a mistaken identity match, can be requested right away. Any response deadline required by law controls. A reporter may ask for a safe way to communicate.
From the Terms of Use (section 6) and the Verification, Reporting, Nonpayment and Appeals Policy.
